Help Center

Download the WordPress plugin from our download page, install it on your WordPress site, and connect it to your SuperSense account. Our getting started guide provides detailed step-by-step instructions.

SuperSense requires WordPress 5.8 or higher, with PHP 7.4+ (8.0+ recommended). We recommend keeping your WordPress installation up to date for the best experience and security.

Visit the login page and click "Forgot Password". Enter your email address and we'll send you a secure reset link. The link expires after 24 hours for security.

Absolutely. All data is encrypted in transit using TLS 1.3 and at rest using AES-256. We never share your content or personal information with third parties and comply with GDPR requirements.

Yes, you can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period, and all your content remains on your WordPress site.

We offer a 14-day money-back guarantee for all paid plans. If you're not satisfied within the first 14 days, contact support for a full refund—no questions asked.

You can reach us via email at support@supersense.io, through the contact form on this page, or by joining our community discussions on GitHub. Premium customers also get priority support.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal through our secure payment processor, Stripe.